‍Introduction

‍Welcome to Autentik Inc. This Privacy Policy outlines our commitment to the responsible handling of personal information. It governs the collection, use, and protection of personal data obtained through our website https://www.autentik.ai/, our Slack application, and during your interactions with our related services.‍

‍1. Information Collection and Use

‍We are dedicated to transparent and ethical data collection practices. Personal information, including but not limited to email addresses, is collected primarily during your engagement with our services and website interactions.

Third-Party Data Processing

‍When you use our Slack application or other integrations:

• We may receive user IDs, channel information, and message content when processing commands
• System logs may contain information transmitted through our application
• We do not use this data for purposes beyond providing our service functionality
• Third-party data is processed securely in accordance with our contractual obligations

Email Collection and Usage

• Consent-Based Collection: Email addresses are collected only with your voluntary consent, typically provided during registration, service engagement, or through our website.
• Purpose of Collection: Collected emails are used to send marketing, sales information, and updates about our services, upon receiving your explicit consent.
• Opt-Out Opportunity: You can opt out of receiving marketing and informational emails at any time, using the unsubscribe option provided in our email communications.

We ensure compliance with relevant data protection laws, including the GDPR, in all our data collection and processing activities.

2. Automatic Data Collection

‍Our services automatically collect data such as IP addresses, browser types, operating system details, and usage patterns (referred to as "Automatic Data"). This information is crucial for service operation, security, and enhancing user experience.

3. Cookies and Tracking Technologies

‍We use cookies and similar technologies to track service usage and preferences. Cookies help us understand user behavior, improve our services, and provide a personalized experience. You can manage cookie settings in your browser, though this may affect service functionality.

4. Data Storage, Security and Retention

‍Your personal information may be stored on secure cloud servers. We prioritize the security and confidentiality of your data and do not share it with other companies. Our security measures are designed to protect your data from unauthorized access, alteration, or destruction.

Data Retention

• Account information is retained for the duration of your active account plus 90 days after account closure
• Marketing-related data is kept until you withdraw consent or unsubscribe
• System logs and technical data are retained for up to 12 months for security and performance analysis
• Message data is retained for only 30 minutes, unless otherwise required for service functionality
• Financial transaction records are kept for 7 years to comply with tax regulations

5. Children's Privacy

‍We do not knowingly collect information from children under 18 without parental consent. If such information is collected inadvertently, we take steps to delete it promptly.

6. User Rights and Data Access

‍You have the right to access, modify, and request deletion of your personal data. To exercise these rights or request data transfer:

1. Email us at info@autentik.ai
2. Clearly state which right(s) you wish to exercise
3. Provide sufficient information to verify your identity
4. Allow up to 30 days for us to respond to your request

If you use our Slack application, data requests should first be directed to your organization's Administrator when applicable.

7. Policy Updates

‍We reserve the right to update this policy. Changes will be communicated through our website or direct notifications. We encourage you to review this policy periodically.

8. Contact Information

‍For any inquiries or concerns about this privacy policy or your personal data, please contact us at:

Autentik Inc
Email: info@autentik.ai
919 N Market ST STE 950
Wilmington, DE, United States

Last Updated: April 20, 2025

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